Service Request Form (MFPs, Printers, Panels, Apps & Network)
YOU NEED SERVICE AND YOU NEED IT NOW!
Whether you place a call by phone or through our Online Service Order, we will get to work at correcting your problem ASAP!
Thank you for your request.
Please feel free to call us at (888) 760-6951 with any questions.
Printing and Scanning Solutions, sharing and displaying company information. Together with our clients, we make a difference… and ready to earn your business!
Whether it’s to compliment your current IT Staff, remote network support or MPS (managed print services) we are here to help!
Please contact us: support@prodataimaging.com
CUSTOMER CARE
We can assist with a variety of services; moves, quarterly service reports, company wide print usage assessments and various business strategies to reduce expenses.
- Billing Inquires and Questions
- Moving Request
- Print Usage Assessment
- Quarterly Service Report
- Remote Network Support
- On Site Network Services
- Complimentary Recycling (Free Return of Used Cartridges)
How can we help?
Call us at (888) 760-6951
or Email us at support@prodataimaging.com
THE SHARP PLATINUM LEVEL SERVICE PROVIDER COMMITMENT
The Platinum Level Service Provider Award recognizes Sharp dealers that demonstrate exceptional customer support and satisfaction. The award is a symbol of meeting Sharp’s highest standards within our authorized service network. As a customer of a Sharp Platinum Level Service Provider you receive professional, reliable service and the highest performance for your Sharp multifunction copiers.
SHARP PLATINUM LEVEL SERVICE PROVIDERS DELIVER EXCEPTIONAL RESULTS BY PROVIDING THESE KEY ADVANTAGES:
- Customer-oriented service department philosophies
- Service response times that exceed performance benchmarks
- Use of genuine Sharp parts and supplies to ensure maximum product reliability
- Documented issue escalation process to resolve issues efficiently and effectively
- Comprehensive training programs to certify 100% of technical staff
- Customer focused service practices to deliver outstanding customer satisfaction
